Discreet Shipping and Billing

At Ultimate we promise your package will be delivered quickly and discreetly. We only use the best courier services, including Royal Mail, FedEx and UPS, to get your package to you on time and undamaged.

We know that you want to receive your package ASAP, so every order we process is shipped from our warehouse as soon as possible – with orders dispatched twice daily.

Due to the nature of our products, all packages are unmarked so no one will be any the wiser about the contents of your order. For your peace of mind, packages only bear your address and do not have any information about their contents.

If you are worried about billing, don’t be. Your statement will not show any transfer from the Ultimate range. All transactions will be paid to either Planet Earth Group or PEG.

Your confidentiality is important to us, so we aim to ensure that your personal details are protected at every stage of the process. If you have any additional concerns, please get in touch via our contact form and we will endeavour to look into any issues you raise. 

Because we use private courier companies, orders placed on Friday evening or on a weekend will be dispatched first thing on Monday morning. Please bear this in mind if you order on these days and choose the next day delivery option - next day delivery applies from the next working day onwards.  

Orders placed before 12 (midday) will usually be dispatched from our warehouse on the same day.