Privacy Policy


Privacy statement

At the Ultimate range we both value and respect your privacy. We feel that when you disclose personal information, such as your email address it should be handled with the strictest of confidence. We promise that when you submit your email address to us to receive our newsletters that is all you will receive. We will not disclose, sell on, or trade your email address with any third parties.

Information we store

The Ultimate range website does not store any personal information, such as names, addresses or credit card numbers etc. We will not collect any information from your computer at any time. The only data we store is your email address, when you request to receive our newsletter, which will give you details of new products and special offers.

Your right to cancel

You are well within your rights to cancel any order up to 48 hours after the order was placed without giving a reason. If you need to do this then please contact us via our contact form where one of our sales representatives will be able to help you. You can remove your address from the mailing list at any time, and you will not receive any further newsletters or non order related correspondence from us. We make this as simple as possible by providing you with a link at the bottom of all our newsletters, which when clicked will remove your address from our database.

Security

You can order products from The Ultimate range in complete confidence that your credit card details will not be compromised.

Refunds

In the unlikely event that you're not happy with your product we will happily give a refund, but we must insist on refunding to the same card the order was placed on.